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Engineering workstations on an Aeterna Group IT operations floor beside server racks
AGIS

Aeterna Group IT ServicesIT Services

Software, cloud and IT infrastructure — one team from code to cabling.

Request a Proposal Explore Capabilities
24×7Support coverage
One teamCode to cabling
PAN IndiaRemote & on-site

Overview

What AGIS does for you

AGIS builds and runs the technology your business depends on: websites, web and mobile applications, cloud and hosting, networks, cybersecurity and round-the-clock technical support — designed, delivered and maintained by one accountable team.

  • One accountable team for software, cloud, network and support
  • Documented architecture, credentials and handover — no lock-in
  • Proactive monitoring instead of waiting for something to break
  • A fixed scope and an honest estimate before work starts
Servers, workstations and network hardware staged in the Aeterna Group IT build area
AGIS divisionAeterna Group

Capabilities

Inside IT Services

Every line below is delivered by the same team, under one scope of work and one point of contact.

6 capability areas

Web application dashboard built by the Aeterna Group development team

Websites & Web Applications

  • Website Development
  • Web Application Development
  • Software Development & Customization
  • UI/UX Design Services
  • API Development & Integration
Websites & Web Applications in detail
Mobile application under development on a phone beside a code editor

Mobile Applications

  • Android & iOS App Development
  • Cross-Platform App Builds
  • App Store & Play Store Release
  • Mobile Backend & API Support
Mobile Applications in detail
Cloud infrastructure console monitored by Aeterna Group IT Services

Cloud, Hosting & Workspace

  • Cloud Services & Management
  • Server Management & Monitoring
  • Website Hosting Management
  • Domain & DNS Management
  • Email & Google Workspace Management
Cloud, Hosting & Workspace in detail
Structured network cabling dressed into racks by Aeterna Group engineers

Infrastructure & Security

  • IT Infrastructure Management
  • Network Setup & Management
  • Cybersecurity & Data Protection
  • Database Management
  • Backup & Disaster Recovery
Infrastructure & Security in detail
Search optimisation and site performance analysis by Aeterna Group

SEO & Performance

  • SEO & Website Performance Optimization
  • Core Web Vitals & Speed Tuning
  • Technical SEO Audits
  • Analytics & Search Console Setup
SEO & Performance in detail
Developer maintaining production software for an Aeterna Group client

Support & Consulting

  • IT Technical Support
  • Website & Software Maintenance
  • Software & System Maintenance
  • IT Consultancy & Digital Transformation
Support & Consulting in detail

Why AGIS

Technology you never have to think about

Most IT problems are handover problems — the developer blames the host, the host blames the network. AGIS removes the seams by owning all of it.

One accountable owner

Your project has a named lead. One phone call reaches a decision-maker, not a ticket queue.

24×7 response

Round-the-clock coverage with a documented escalation matrix, so every issue has an owner and a deadline.

Secure by default

Backups, patching, access control and monitoring are part of the build — never an upsell after an incident.

Delivery

How an AGIS engagement runs

The same five steps on every job, whichever division you are working with.

  1. 01

    Consult & Survey

    Requirement discussion, site survey and honest scoping before any commitment.

  2. 02

    Design & Plan

    Engineering, material selection and a documented scope of work you can hold us to.

  3. 03

    Implement

    Disciplined execution with safety inductions, progress reporting and change tracking.

  4. 04

    Test & Certify

    Testing, certification and UAT against the agreed purchase order before handover.

  5. 05

    Support

    AMC, escalation matrix and 24×7 response so what we build keeps working.

Questions

Before you ask

Anything not covered here, call and ask. You will reach someone who works on AGIS — not a call centre.

+91 98183 85577
Can AGIS take over a website or system somebody else built?

Yes. We audit what exists, document the architecture and credentials, fix what is urgent and then take over maintenance. You get the audit findings in writing before we quote anything.

Do you work on a project basis or a monthly retainer?

Both. New builds run as fixed-scope projects; hosting, monitoring, support and maintenance run as a monthly AMC with a defined escalation matrix.

Who owns the code, domains and hosting accounts?

You do. Domains, hosting, cloud accounts and source code are registered in your name, and we hand over full credentials and documentation at the end of every engagement.

Do you provide on-site support outside Ghaziabad and Delhi NCR?

Remote support and monitoring are available PAN India. On-site engineering is scheduled anywhere in India as part of the project or AMC scope.

Other Aeterna divisions

All services

Construction Services

From foundation to finishing — construction delivered with engineering discipline.

View division

Sales Services

An outsourced sales engine that fills your funnel and closes it.

View division

CRM

Every lead captured, every follow-up on time.

View division

Customer Verification

Aadhaar and PAN verification that keeps onboarding fast and compliant.

View division

Next step

Have a project for AGIS?

Share the requirement and we will respond with a scoped, honest proposal — usually within one working day.

Get in Touch +91 98183 85577

Most enquiries answered within one working day.

What happens next

  1. 1 You tell us the requirementA call, an email or a WhatsApp message. A rough idea is enough to start.
  2. 2 We survey and scope itA site visit or a requirements call, then a written scope you can hold us to.
  3. 3 You get a costed proposalLine-by-line pricing and a timeline — with an honest note if we are not the fit.